Shipping policy

We strive to process and ship all orders within 2-4 business days. Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day.

Once your order ships, you will receive a tracking number via email. Please note that the delivery timeframe displayed at checkout is an estimate provided by the shipping carrier and is not guaranteed.

Black Creek Silver & Stones is not responsible for shipping delays caused by the carrier, weather conditions, or other circumstances beyond our control.

If you have any questions or concerns regarding your order, please contact us at orders@blackcreeksilverandstones.com. We make every effort to respond to all emails within 2-4 business hours during normal business hours.