Return Policy
If you are not 100% satisfied with your online purchase, you may send it back to us for a refund within 10 days of delivery receipt. Please include your original receipt inside your package when returning.
We do not offer exchanges at this time. If you need to exchange for another size or item, please place a new order online and return your original order for a refund.
All returned merchandise must be in its original condition. Customer is responsible for all shipping costs unless the merchandise is damaged or we made a mistake.
Using a trackable shipping method (USPS, UPS, FedEx), send the merchandise and a copy of your original receipt to:
Black Creek Silver and Stones LLC
1425 Linwood Blvd, Oklahoma City,OK 73106
Please insure the package for the full amount of the merchandise you are sending back to us. If you choose to ship via US Postal Service, do not require a signature - this may result in the package being returned to sender.
We are not responsible for lost mail. Please keep track of your tracking information in the event of carrier difficulties.
We reserve the right to deny credit if the merchandise returned does not meet our return policy requirements. Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to 10 days for your return to be processed.